Is readyincomesites.com/help showing on your card statement?

readyincomesites.com/help is a charge from Ready Income Sites.

Ready Income Sites is a hosted website service operated by Vector Collective LLC. You are on our customer support page. Here you can log in to your account, sort out a question about a charge, or find out how to get a refund. You do not need to call your bank.

What the charge was for

We create and host ready made websites for our customers. Each purchase is a one time payment. There is no subscription, and nothing renews. Any charge from us is one of the following:

your website package, which is the main purchase on the order form;
an optional add on that you ticked on that same order form;
an optional upgrade that we offered right after checkout.

Two or three lines on the same day are normally your package plus an add on or upgrade that you picked. They are not a double charge. Each one appears on your receipt email.

A declined attempt can appear for a short time as a pending line. We never took that money, and the line clears by itself within a few business days.

Log in to your account

Your members area holds your websites, your training and your receipts.

Go to login

Talk to a person

Phone us or send an email, and someone on our team will help you.

111-111-1111

Monday to Saturday, 9 AM to 8 PM Pacific

support@readyincomesites.com

Ask about a refund

Every purchase has a 60 day money back guarantee. Refunds are handled by Explodely, our payment gateway. Contact Explodely to request your refund. Read our Refund Policy for the details.

support@explodely.com explodely.com/contact +1 (833) 397-5359

Request a refund

Forgot your password?

Type the email you used at checkout. We will send you a new password and a one click login link.

Sent. If that email is on file, a login link is on its way to your inbox.

Before you dispute the charge with your bank

A chargeback can take weeks to settle. While it is open, we suspend your account and every website on it. It is faster to contact Explodely, our payment gateway, or us directly. We answer every message, and a person on our team reads each one, not an automatic reply.

For a refund, contact Explodely at support@explodely.com, https://explodely.com/contact/ or +1 (833) 397-5359. See our Refund Policy.

For anything else, send us a message below, or phone 111-111-1111.

Send us a message

We need your order number, your name and the email you used at checkout. Add the amount and the date from your statement, and we will find your order. For a refund, you can also contact Explodely directly at support@explodely.com or +1 (833) 397-5359.

How can we help?

Order number (required)

Name (required)

Email (required)

Amount on your statement

Date of the charge

Phone (optional)

Your message (required)

Sent. Thank you, we will reply by email within one business day.

We answer by email within one business day, Monday to Saturday. We will never ask you for your full card number by email.

Short answers

Why does my statement say readyincomesites.com/help and not the company name?: A card statement only fits a short name. We show our support address there, so anyone who does not recognize the charge comes straight to this help page and not to a search engine.
Will you charge me again?: No. Every purchase is a one time payment. We only charge a card after you pick something on a page and confirm it.
Another person in my household may have made this purchase.: This is common. Send us the amount and the date, and we will tell you the name and email on the order.